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Warranty & Maintenance

Craftsmanship Guarantee

  • 5 years workmanship warranty from the date of completion*

Carvestone Warranty

  • 10 year limited, non-transferrable residential warranty covering Carvestone against chipping and delamination
  • Only valid upon full payment of service
  • Does not cover cracking, color, sealer loss, joint sealant failure
  • No guarantees regarding drainage

General Pool Guarantees

  • Jandy (3 year warranty on parts)
  • Pentair (3 year warranty on parts)
  • Hayward (2 year warranty on parts)
  • Aquacal (2 year warranty on parts)
  • Plaster (Up to a 5 year delamination warranty)
  • Stone work (5 year craftsmanship guarantee)
  • Pool tile (5 year craftsmanship guarantee)
  • Coping (5 year craftsmanship guarantee)

Outdoor Appliance Warranties

Exclusions
*Applies only to contracts executed on or after January 1, 2026. Projects contracted prior to this date will retain the original one-year workmanship warranty.

Maintenance Requests

Carvestone

All Other Maintenance Requests

Care Guides

Basic Pool Care Guide

Allied Product Care Guide

Carvestone Care Guide